Terms and conditions

In accordance with Law No. 34/2005 of July 11, on Information Society Services and Electronic Commerce, it is required to display the identification data of the company that owns the domain: hotel-bourse.com.

Company name: SARL hôtellerie et tradition
SIRET number: 38071247100016
Headquarters: 14, Rue de la Bourse – 68100 Mulhouse
Phone: 0389561844
Email address: info@hotel-bourse.com
Registration data at the registration office: FR61380712471

Hosting & design

This website is hosted and created by:

Company: Mirai España, SL
Registered office: Orense, 12, planta 1ª, oficina 1 28020 – Madrid
Email: info@mirai.com
Phone: (+34) 915 913 500
C.I.F.: B80039340

The user is solely responsible for the use he makes of the services, contents, links and hypertexts included in this website. SARL hotel and tradition is not responsible for the illegitimate use made by third parties of the aforementioned material.

Neither SARL Hôtellerie et Tradition nor any other party involved in the creation, production, or provision of this site will be responsible for damages, costs, losses, or direct or indirect or punitive liabilities that may arise from accessing or using this site.

SARL hotellerie et tradition does not guarantee the accuracy of the information contained on this site. Furthermore, SARL hotellerie et tradition will not be responsible for any damage or virus that may infect your computer or any other device of your property due to the use, access or download of material from this site.

Copyright

All audiovisual material, trademarks or any element subject to intellectual or industrial property included on this site is the property of SARL hôtellerie et tradition or has sufficient rights to use it. The reproduction of this material is only allowed for exclusive personal use; any modification, reproduction, adaptation, rental, loan, transmission or any other unauthorized distribution, even partial, is prohibited.

Privacy policy

SARL hotellerie et tradition informs you that all personal data received through any form on this website will be treated strictly confidentially in accordance with the entity’s privacy and security policy and with Law 15/1999, of December 13, on the Protection of Personal Data. This data will be included in a file registered in the General Registry of the Data Protection Agency. The main purpose of its creation, existence or maintenance is the processing of personal data in order to manage accommodation reservations made through this website or to send promotional communications. The recipients of this information are all persons attached, registered, holders or collaborators of all departments and entities associated with the entity, as well as the official establishments which by law require the transfer. By submitting this form, the sender consents to the automated and documented processing of the data included in our database. Please note that we may share your personal data with third parties who may contact you by email regarding matters related to your stay, such as to inquire about your satisfaction or obtain feedback on your hotel experience. SARL hotellerie et tradition informs you that you have the right to access, rectify or delete your data at any time, as well as the right to communicate any modifications or changes that may occur to them. To exercise these rights or for any information, you can send an email to: info@hotel-bourse.com

Mediator

After contacting the Customer Service of the Hotel de la Bourse, 14 rue de la Bourse – 68100 Mulhouse – France, and in the absence of a satisfactory response to your complaint, within a maximum period of 60 days from the written notification, you may, if you wish, resort by mail to a conventional mediation procedure with the Mediator of the Coopératif et Associé – FCA Commerce (organization approved by the European Commission) – 77, rue de Lourmel – 75015 Paris, or via the website mcca-mediation.fr where you can find the Charter of the Mediation of Commerce Coopératif et Associé as well as the complaint form accessible from the following link http://www.mcca-mediation.fr/recours-au-mediateur-de-la-consommation .

Disputes

We also inform you of the existence of a European platform for Online Dispute Resolution (“ODR”) to which you can also resort. The Internet user can access it from the following link: Site relocation.

Absence of withdrawal right

In accordance with article L221-28 of the French consumer code, the customer is informed that he cannot exercise his right of withdrawal on products such as accommodation services.

Canvassing by phone

Consumers who do not wish to be the subject of commercial canvassing by phone can register free of charge on an opposition list against telephone canvassing. For further information: Bloctel